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Claim this listingH P R Services Ltd
4.6
81 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
About H P R Services Ltd
H P R Services Ltd is an MCS certified air source installer based in Gloucestershire. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Coverage area
Based in Gloucestershire, GL3 1DL
Areas served:
Reviews
4.6
81 Google reviews
Based on verified Google reviews
Frank
From the polite and efficient girls in the office (and Connor) who booked in my airsource heatpump service to the engineer that attended on the day, Chris. He was a highly professional, polite and very informative in letting me know the work that was carried out. Would highly recommend the guys again. A star from start to finish.
John Matthews
We had a full bathroom replacement from HPR and we are utterly delighted with the result. It was a functional but tired 15 year old bathroom and it is now truly a showroom standard space which is wonderful to spend time in; we love it! HPR from start to finish were lovely people - courteous, professional, on time every day and didn't make any mess (except where they were supposed to!). Would use them again in a heartbeat on any similar project or things in their area of expertise and would recommend to my family & friends.
J N
We worked with HPR Services to have a gas check done on the property that we are looking to buy. Friendly and professional service from start to finish! Really appreciated that they delivered the inspection results quickly so that we could make a decision on the property.
Andrew Richards
My 11 year old Ideal logic 30 combi boiler went on strike within 3 days of zero degrees weather forecast. Caught attention of a HPR engineer who was working on a house nearby and he politely recommended I spoke to his HQ. A brilliant lady called Abby booked me in for an engineer to call between 8 and 12 the following day. Rees turned up at 12 but was done in an hour. I am so impressed. Rees was methodical, professional and generous in explaining and advising on everything I needed to know. Honesty goes a long way and even though I was half expecting to have to replace this old boiler , Rees discussed a plan of action which was not only energy saving, but kind on my wallet too.HPR, I take my hat off to you….and well done Rees! 11 out of 10. Andy Richards
keith fairburn
Great customer service, great workmanship. They couldn't have been more helpful and flexible to all my needs when installing heating into my house. From the advice given, flexibility around my scheduling, and communication and assistance through the whole project the service was exemplary.
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Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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