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Claim this listingJ W Plumbing & Heating Ltd.
4.8
16 Google reviews
1–2 days
Typical install time
About J W Plumbing & Heating Ltd.
J W Plumbing & Heating Ltd. is an MCS certified air source installer based in East Sussex.
Coverage area
Based in East Sussex, BN2 8FB
Areas served:
Reviews
4.8
16 Google reviews
Based on verified Google reviews
Maggie Newland
We've used J W Plumbing for various problems in our new home. They have completed each job to an excellent standard - even up to making good the plaster - you would never have known there had been a repair! They arrived on the day and time specified, worked neatly and professionally, and resolved the problems every time. Would highly recommend them.
John Davis
JW Plumbing & Heating were our allocated plumbers on moving into our new-build property. We had some issues which needed to be sorted and on each occasion they dealt with things very quickly and resolved the issue to a very high standard. Every person sent to my home by JWP has been friendly and respectful. It has been a pleasure having them here. After our 2 year warranty period is finished, I will be using them for any plumbing & heating related matters.
Dave Martin
A great service right from my 1st point of contact, both James and Mark in the office were extremely professional. Each and every time JW Plumbing and Heating attended the property (new build, various issues), the engineer Joe, was punctual, polite and friendly. Kept everything clean and tidy and did a fantastic job, quickly and efficiently. Full marks for the team, I would strongly recommend them. If I could give more than 5 stars I would.
Sam Hazell
JW Plumbing were the contractor for our new Bellway home. We have had very few problems with the plumbing and heating but when minor tweaks have been needed JW are always quick to attend and rectify the issues. Their operatives are always polite and accommodating and issues are resolved to a high standard quickly. JW have gone above and beyond in many cases correcting issues caused by other contractors without hesitation, showing their true commitment to customer care. They are a great company with a glowing customer focused ethic.
Lorraine Willis
J W Plumbing take care of all of our Landlord gas Safety checks and any other associated work. The organise all the checks themselves and are universally liked by all the tenants. The are efficient, helpful and utterly competent. i would have not hesitation in recommending them as a company.
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Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
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