Is this your business? Claim this free listing to add your details, photos and start receiving enquiries.
Claim this listingNCC South East Ltd
4.5
18 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
About NCC South East Ltd
NCC South East Ltd is an MCS certified air source installer based in Kent. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Coverage area
Based in Kent, BR4 0AQ
Areas served:
Reviews
4.5
18 Google reviews
Based on verified Google reviews
Jordan Thompson
Cannot recommend enough! We moved into a house that already had an air source heat pump, however the installation was unbelievably bad. These guys stripped it all back, installed it how it should have been and now it runs a lot quieter and so much more efficiently. Thanks again for the great work!
Cassandra Elbourne
Responsive, reliable and knowledgeable. Very grateful to Neil who helped us in an emergency. Over weekend with temp of -3 degrees outside, partner unwell when house temperatures plummeted our heating stopped working… 16 degrees and cooling. Our usual contacts were unavailable but Neil came to the rescue, quickly found the issue and our heat was back on within 20 minutes. Big thank you.
Georgie Mailer-Howat
Neil and his team fitted underfloor heating throughout our townhouse, and installed a heat pump and water cylinder. This was pat of a large refurbishment project, and they supported us through the entire process. Neil knows his trade inside out, and is unmatched in his knowledge and dedication. If we've ever had a question or concern, he has never shied away from helping us. I would highly recommend working with NCC if you are looking for an honest, trustworthy and dedicated professional. Thank you Neil!
Jo W
Neil put in our underfloor heating and air source heat pump. We are self builders, he was very patient waiting for us to get to the correct stage for him. He offered advice along the way. Would recommend Neil to anyone. Our build is toasty!!
Carola Towle
After a series of issues with our solar and underfloor heating, it was a relief when a neighbour recommended Neil. He sorted out both the original problem and the problems created by other people trying to fix it. Since then, he has also fitted a new boiler and upgraded our shower. He always finds time to do any necessary adjustments, even when very busy. I certainly recommend NCC South East.
Showing 5 of 18 reviews. View all on Google
Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
Check your eligibilityReady to get a quote from NCC South East Ltd?
Free, no obligation — we'll connect you directly
Similar to NCC South East Ltd
