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Claim this listingOsborne Energy Ltd
This listing is unclaimed, so its contact details are not published here. The directory is not accepting quote requests for this listing.
Compare other installers£7,500
BUS grant amount
About Osborne Energy Ltd
Osborne Energy Ltd is a air source heat pump installer based in Hastings, East Sussex. MCS number NAP-16104 is on record; check its current status before booking. It is one of 38 installer listings in East Sussex, and one of 33 recorded as registered for the Boiler Upgrade Scheme. Confirm current registration with Ofgem before relying on the grant. Homeowners rate it 3.2 out of 5 from 15 Google reviews. It covers North West, North East and London and 9 more areas.
How Osborne Energy Ltd compares in East Sussex
38
Installer listings in East Sussex
33 registered for BUS
This installer is one of them
#20 of 28
by Google review count among reviewed installers
Other installer listings in East Sussex
- Paynes Heating and Plumbing Services Ltd · Blackboys4.2 (263)BUS
- Brookman Plumbing & Heating Ltd · St Leonards5.0 (180)BUS
- KCC TEAM LTD · Brighton4.9 (155)BUS
- Optimum Renewables LTD · St Leonards on Sea5.0 (125)BUS
- Safe Gas and Plumbing LTD · Hove4.9 (123)BUS
Business details
Coverage area
Based in East Sussex, TN34 1HN
Areas served:
Reviews
3.2
15 Google reviews
Based on verified Google reviews
Unfortunately stretching to 1 star for Osbourne Energy. My experience to date - extremely unsatisfactory. From my very first interaction with this organisation, there has been a consistent lack of engagement, urgency, and un-willingness to provide meaningful support. Core issue continues to be misunderstood or deliberately disregarded. Going by reviews (not positive ) cannot believe such a company can continue to operate in this day and age. Obsourne Energy your customer service is extremely weak - maybe it's time for some reflection.
Avoid this company. Dangerous requirements given to me by Lauren Alcock. Very poor service particularly from Lauren Alcock who asked me to risk my familys life by her unreasonable and impossible requirements. She also changed her goalpost requirements and wanted me to further risk my family life. Lauren Alcock also gave incorrect information on CIGA despite hard proof from CIGAs website. Director Raymond Osborne and other senior management staff Emma completely ignored this issue despite contacting them with evidence and giving them a fair opportunity to rectify the problem which they ignored.
Showing the 5 most recent of 15. Reviews from Google. Read them on Google
Frequently asked questions
How can I check Osborne Energy Ltd's MCS certification?
Our record lists MCS number NAP-16104. Check the current status and the heat pump technology covered on the official MCS installer register before agreeing work.
Can Osborne Energy Ltd claim the Boiler Upgrade Scheme grant for me?
Yes. Osborne Energy Ltd is registered with Ofgem for the Boiler Upgrade Scheme, so it can apply on your behalf and take the grant off your quote. You do not apply yourself. 33 of the 38 installers listed in East Sussex are registered.
What types of heat pump does Osborne Energy Ltd install?
Osborne Energy Ltd installs air source heat pumps. Air source is the most common choice for UK homes because it needs only an outdoor unit and no groundworks.
Which areas does Osborne Energy Ltd cover?
Osborne Energy Ltd lists North West, North East, London, East Midlands, West Midlands, East of England, South East, South West, Yorkshire, Scotland, Wales and Northern Ireland as its coverage area. Most installers will travel 25 to 50 miles from base, so it is worth asking if you are just outside.
How is Osborne Energy Ltd rated?
Osborne Energy Ltd has a 3.2 out of 5 rating from 15 Google reviews, which makes it the 20th most-reviewed of the 28 installers in East Sussex with reviews. Read the most recent reviews above, and ask for references from installations of your house type.
How do I get a quote from Osborne Energy Ltd?
This listing is unclaimed, so we do not publish its contact details. Compare other installers nearby and check each firm's own contact route. Compare quotes where contact is available: other listings in East Sussex include Paynes Heating and Plumbing Services Ltd, Brookman Plumbing & Heating Ltd and KCC TEAM LTD. Check each firm's current certification and service area.
Boiler Upgrade Scheme
£7,500
off an eligible heat pump, or £9,000 for qualifying off-gas-grid oil/LPG replacements with an air-to-water or ground-source system
A currently registered installer applies on your behalf for an eligible project. Confirm this firm's status and the applicable grant before accepting a quote.
On a lower income and in England? The council-run Warm Homes: Local Grant can pay for the work in full instead.
Compare every UK heat pump grant →Guides for East Sussex homeowners
Wondering whether you qualify for a grant? Check the current property, fuel, technology and installer rules before relying on any amount. Compare every UK heat pump grant.
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