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2 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
Refrigeration (mitton) Limited is an MCS certified air source installer based in Cumbria. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Based in Cumbria, CA3 0PJ
Areas served:
5.0
2 Google reviews
Based on verified Google reviews
F Dools
Have used Mitton for 2 commercial jobs. Once for refrigeration and freezer units fitted to a convenience store and secondly for the installation of Air Source Heat Pumps throughout a GP Surgery. On both occasions Alex and his team have been knowledgeable and efficient from the original enquiry through to the final install. The instal in the GP surgery required working whilst the surgery was open and running clinics. Mark was the utmost professional constantly thinking about our patients and staff and adjusting his day to ensure we could continue to care for patients with no disruption. Excellent service and would not hesitate to recommend.
Phil T
Alex Mitton is your man for air conditioning, whether installation of a new system or servicing, he is very knowledgeable within his field and gives advice before selling something to you, one thing is for sure he will provide the service to back his product offerings, give him a ring to discuss.
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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