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Dorchester Boiler Solutions Ltd

MCS Certified BUS Registered
1 Nether Cerne, Dorchester, Dorset, DT2 7AJ
Air Source specialistBUS grant eligible29 reviewsServes 12 regions

5.0

29 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About Dorchester Boiler Solutions Ltd

Dorchester Boiler Solutions Ltd is an MCS certified air source installer based in Dorset. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in Dorset, DT2 7AJ

Areas served:

North WestNorth EastLondonEast MidlandsWest MidlandsEast of EnglandSouth EastSouth WestYorkshireScotlandWalesNorthern Ireland

Reviews

5.0

29 Google reviews

Based on verified Google reviews

J

Justin Bere

3 months ago

I unreservedly recommend Wayne - it's rare to find someone so expertly knowledgeable and so determined to achieve perfection. He started with a careful survey, identified the problem and then got stuck into fixing it. He's a Mitsubishi and Daikin heatpump expert, but more than this he is an expert in the broader topic of complete heating and hot water installations too and has the right tools for the work. When he does a service, he checks everything, not just the heatpump.

R

Robert Singleton

a month ago

After being in our new build rented property for almost 2 years i have to say that thanks to Wayne we finally have our heat pump sorted. After all this time saying it isn't working and After all this time living with a complete bodge, Wayne has fixed it for us and our neighbours. To finally get someone that speaks English firstly, that shows you what the issues were and then fixes it all in one evening was great. Unfortunately our builders had completely fudged it, wrong pipes, no pipe glue, wired wrong, settings wrong and over 6 visits. And now After Wayne visits once it's properly sorted. This will be saving me hundreds a month and the government or councils need to look into these cheap labour fudge jobs done on new builds. God knows what could of gone wrong or how much more it could of cost. Or even what disasters could of happened. Really thankful for Wayne and this company, doing things the right way. Could literally save lives given the state ours was in.

N

Nathaniel Brown

5 months ago

Had an annual boiler service carried out. Very professional and polite, and went the extra mile when they didn’t have to. Showed me how to use the boiler setting properly and probably saved me 40% on my energy usage. Highly recommend.

S

Steve Dennis-Andrews

a month ago

Great service. Booked us in within a couple of days. Quick and efficient. Very reliable. Very helpful too. Highly recommend

a

angie hughes

7 months ago

I am absolutely delighted with the work Wayne did to install an air conditioning unit. He explained patiently and in “plain English”, what the process would involve, there was no hard sell or confusing jargon. It was a pleasure to do business with him.The installation was completed on the date agreed, Wayne worked long hours with hardly a break and when the work was finished, the place was left immaculate, the packaging and odd bits of “rubbish” were taken away. The unit works really well and Wayne ensured it was installed with minimum disturbance to the house. I would highly recommend Dorchester Boiler Solutions. Thank you Wayne ,

Showing 5 of 29 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Verified credentials
NAPIT Registered
BUS Registered
Quick facts
Regions covered12 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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