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Claim this listingWilson Plumbing & Heating
3.9
11 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
About Wilson Plumbing & Heating
Wilson Plumbing & Heating is an MCS certified air source and exhaust air installer based in Shropshire. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Coverage area
Based in Shropshire, TF1 7GY
Areas served:
Reviews
3.9
11 Google reviews
Based on verified Google reviews
Anthony Wiggins
Fast, efficient and tidy. A professional operation with good comms. No hesitation in recommending. Fitted replacement boiler writhing 48hours of calling and saved Christmas!
Mike Kinnear
Thorough initial consultation followed by a professional effort to address our heating issues including new boiler, radiators and sorting out our underfloor heating. Finished work product is very good. Installers were polite and obviously knew what they were doing. Fully recommend these guys for a proper job done.
Catherine Murphy
Had my heating installed by Wilson plumbing & heating, great company very professional lovely guys, worked non stop, very respectfully and they cleaned up afterwards I would highly recommend this company
David F C
In September, I asked for a quote for underfloor heating, new heating system & new radiators upstairs. This is a big job. On the 1st October, Gareth promised to reply ASAP. Now, almost 3 months later.... nothing. In early December, I phoned them and was just given excuses why they were so busy.... but a reply would be given soon. It never happened. If I cannot get a quote out of them for over £15,000.00 worth of business, how could I trust them to do the job. This was a shame as they were recommended by a past customer. A person who said, based on my experience, would not use them again
S Whittaker
Wilson Plumbing & Heating were helpful when they did work for me in the past, but their website seems to be out of date - I've been told today that a they can't help me again, as they're concentrating on commercial work. A bit of a waste of time not to be told this when I phoned earlier today, or when I emailed them about it in November - why ask me to email across the details today, if you don't do domestic work any more? Or was my job just likely to be a faff and less profitable, I wonder? Either way, I'm annoyed to have been asked to so something pointlessly - I'd even explained that I have MS making emailing a faff. Hey ho.
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Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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