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Powernaturally Ltd

MCS Certified BUS Registered
6 Telford Road, Ferndown Industrial Estate, Ferndown, Dorset, BH21 7QL
Air Source specialistBUS grant eligible32 reviewsServes 1 regions

4.2

32 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About Powernaturally Ltd

Powernaturally Ltd is an MCS certified air source installer based in Dorset. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in Dorset, BH21 7QL

Areas served:

South West

Reviews

4.2

32 Google reviews

Based on verified Google reviews

J

Jenny Lewis

6 months ago

We originally had a air source heat pump installed by Power Naturally 12 years ago and the system works very well with our underfloor heating, trouble free and the regular servicing carried out by very efficient staff. We have now added, into our original system, solar panels, car charging and battery storage and the two engineers, who linked it into the old system were incredibly efficient and knowledgeable. Thank you to all the PN engineers and office staff including Connor, Chris, Edd, Liz and Chelsea

S

Suzie Owen

8 months ago

The whole team at Power Naturally, were exceptional. The service we received was above and beyond. Our home is fully installed with all the latest technology and works like a dream. A huge shout out to Ed the engineer, Chris in sales and Elise who is the most efficient human on earth. Thank you all.

S

Stuart

11 months ago

PowerNaturally were contracted to supply and install an Air Source Heat Pump allied to underfloor heating downstairs and radiators upstairs. They provided a detailed description of their proposed installation together with a competitive quote.Their engineers always arrived when scheduled and were very helpful in explaining what they were doing. This was useful for me as I had no knowledge of heat pump systems. Once the system was up and running an engineer came to hand over the system to me. He was extremely helpful and took time to explain how the various parts of the system interacted. I have been very pleased with the system, although it is important to understand that the house must be suitable for a heat pump to be effective. My house was essentially a new build with up to date insulation and underfloor heating; both essential for efficient heat pump operation. I would certainly recommend PowerNaturally both for their expertise and customer service.

K

Kevin Catallo

5 months ago

Fantastic work and service from Powernaturally! The entire team was very professional and did a great job installing the entire system

N

Nick Johansen

2 years ago

I have been very impressed by Power naturally. They installed a large, 33kW GSP at our house, they did everything they said they would do and have been really helpful ever since with advice and help with learning how to use and configure it. They really care about their customers and I am very glad that I chose them. The staff are really friendly and helpful, communications are good and I feel looked after. I highly recommend this company.

Showing 5 of 32 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Verified credentials
NICEIC Approved
BUS Registered
Quick facts
Regions covered1 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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